Customer Support - Brahmin Solutions

Fast, Friendly, Knowledgeable

"The customer service at Brahmin Solutions is outstanding. If I ever have a question I can call and talk to someone immediately. The team at Brahmin Solutions really knows their stuff about the software and knows how to speak the small business manufacturer language"

-Mike Chang, Owner, Nefaire

Accessible support
- whenever, wherever

Here is what you will have access to when you join the Brahmin Solutions family...

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1. Unlimited support

We're always here for you when you need us, whether it's once a month or once a day. You can access our support as often as you want.

2. Local experts

Brahmin Solutions staff is spread out across North America, Europe, and Asia. You will get help from an expert staff member closest to your location who knows Brahmin Solutions inside and out.

3. Detailed documentation

As a Brahmin Solutions customer, you’ll get access to our online help desk, covering everything from the core features of Brahmin Solutions, to our supported apps and integrations, as well as information about upcoming feature releases.

4. Monthly releases

Businesses change and so does our software. We are constantly listening to your needs and updating our software based on your needs.

Don’t just take our word for it

Hear from some of our amazing customers who just went through our onboarding process.

I'm really happy with how fast we were able to set up Brahmin Solutions. It took us three months to get started with Katana, but Brahmin Solutions was ready in a week.

Adam McFarlin

Owner, Kalamazoocandle

Starting a new system before our busiest season was intimidating, but the Brahmin Solutions team was incredibly supportive. Thanks to them, everything went smoothly.

‍Raphael Littleton

Operations, Crate 61

The onboarding process was quick and easy. Whenever we had questions or faced any issues, the staff promptly joined a call with us and guided us through every step.

Jeremy Wixson

Purchasing and Logistics Manager, PSE

This was my first time using inventory software, and I didn't know anything. They walked me through each workflow. By the time we went live, I felt like an expert.

Mike Change

Owner, Nefaire

Here for you 24/7

Fast, Friendly, Knowledgeable