Here for you 24/7

When you need help, you need it quickly. We provide friendly, fast support, on the phone and on email, 24 hours a day, seven days a week.

On average, our response time is less than 15 minutes.
Brahmin Solutions Customer Support

Fast, Friendly, Knowledgeable

"The customer service at Brahmin Solutions is outstanding. If I ever have a question I can call and talk to someone immediately. The team at Brahmin Solutions really knows their stuff about the software and knows how to speak the small business manufacturer language"
-Mike Chang, Owner, Nefaire
Customer Review : Nefaire

Accessible support
- whenever, wherever

Here is what you will have access to when you join the Brahmin Solutions family...

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1. Unlimited support

We're always here for you when you need us, whether it's once a month or once a day. You can access our support as often as you want.

2. Local experts

Brahmin Solutions staff is spread out across North America, Europe, and Asia. You will get help from an expert staff member closest to your location who knows Brahmin Solutions inside and out.

3. Detailed documentation

As a Brahmin Solutions customer, you’ll get access to our online help desk, covering everything from the core features of Brahmin Solutions, to our supported apps and integrations, as well as information about upcoming feature releases.

4. Monthly releases

Businesses change and so does our software. We are constantly listening to your needs and updating our software based on your needs.

Here's what our customers say

Our commitment to listening and understanding customer needs, helps us to innovate, which allows our customers to grow and scale with a peace of mind.
Inventory Software Customer
Food and Beverage
Sfoglini
“We have yearly inspections which include mock recall and mass balance exercise, and both went the smoothest they ever have by using Brahmin Solutions. Brahmin Solutions team has been there every step of the way from setup to ongoing technical support. We are glad we finally found a system that works for our needs.”
Inventory Software Customer
Electronics
‍Bold Distribution
"I love the easy to use interface, and the customer service is outstanding. If I ever have a question I can call and talk to someone immediately. There have even been features that I wanted to see, and they have worked with me to integrate some tools into the software to make it more user friendly for us."
Inventory Software Customer
Cosmetics
‍Nefaire
“As a brand that sells directly as well as through distributors, Brahmin is built for us. I can see what my demand is and use the demand to plan my stock for the month. Our production planning is now off of spreadsheets.  We know what raw materials to order and when they will be coming in.”
Andrea Rothstadt
Office Manager | Sfoglini
Taylor Valarik
Operations Manager | Bold Distribution
Mike Chang
Owner | Nefaire

Trusted by 300+ businesses

Customer Review : Reset Juice
Customer Review : TLB
Customer Review : AgriLac
Customer Review : PSE
Customer Review : ECO
Customer Review : Southern Chill
Customer Review : BAO

We're both serious about your business. Let's make it official.
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